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Shift Coordinator

  • Hybrid
    • Brussels, Brussels, Belgium
  • Operations

Job description

Embark on an exciting journey with Coreso, a dynamic and fast-paced company at the forefront of the European energy landscape. As a Regional Coordination Centre (RCC), Coreso plays a crucial role in coordinating high-voltage electricity flows for European Transmission System Operators (TSOs), ensuring the security of electricity supply on a regional basis.

To support our mission, we are looking for a Shift Coordinator to join our Operations team, with a focus on efficient coordination and administrative management of Control Room operations. This is not an operator role but a coordinator that will ensure appropriate staffing levels, compliance with internal policies and procedures, and smooth collaboration between Operations, HR, Office Management and external stakeholders. 

Who are we looking for?

Responsibilities

  • Manage the day-to-day Control Room shift roster. 

  • Process and implement shift change requests from operators and management. 

  • Ensure compliance with working time regulations, internal policies and staffing requirements. 

  • Monitor resource allocation to guarantee adequate operational coverage. 

  • Coordinate and report operator overtime requirements and associated compensation requests. 

  • Manage access and visits to the Control Room and Operations floor. 

  • Prepare agendas and logistics for Operations team meetings. 

  • Facilitate onboarding activities for new operators. 

  • Serve as liaison between Operations, HR, Training teams and external stakeholders. 

  • Maintain Operations’ SharePoint documentation and communications. 

  • Consolidate and distribute weekly Control Room performance reports. 

  • Support process improvements and reporting quality. 

Skills 

  • Experience with Workforce planning, Resource & Operational coordination

  • Experience with Operational Administration & governance 

  • Strong communications skills and stakeholder management.

  • Strong interest in Reporting, data quality & continuous improvement 

  • Advanced MS Office skills (Excel, Word…) and SharePoint.

  • Fluent English. Any additional European language is an asset 

  • Technical expertise is not required. An interest in the energy sector and operational environments is an asset

 Why join us? 

We are a small organization with European-wide impact. You will work on meaningful projects with visibility across teams and have the chance to contribute in a hands-on practical way.

What we offer:

🌍 A mission with purpose – contribute to Europe’s energy transition
📍 An international team based in Brussels – located in the heart of the EU district,
🤝 A dynamic and supportive workplace – where your input matters and your creativity is welcomed.
🎯 Real ownership – work on impactful projects in the EU context
🏡 Flexible way of working – a hybrid setup: 40% in the office, 60% from home.

In line with our commitment to information security (ISO 27001), reference and background checks may form part of the selection process.

  • Brussels, Belgium
Operations

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